Last Updated: 11 June 2024

At www.simstc.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you make payments on our website.

1. Information We Collect
When you make a payment on our website, we may collect the following types of information:
• Personal Identification Information: Name, email address, billing address, shipping address, and phone number.
• Transaction Information: Details about the products or services you purchase, the date and time of the transaction, and the transaction amount.

2. How We Use Your Information
We use the information we collect for the following purposes:
• Processing Payments: To process your payment transactions and provide you with the products or services you purchased.
• Order Management: To manage and fulfill your orders, including sending you order confirmations, updates, and receipts.
• Customer Support: To provide customer support, respond to your inquiries, and resolve any issues related to your orders or payments.
• Fraud Prevention: To detect and prevent fraudulent transactions and ensure the security of our payment processing system.
• Legal Compliance: To comply with legal obligations and respond to lawful requests from government authorities.

3. How We Protect Your Information
We implement a variety of security measures to protect your personal and payment information, including:
• Encryption: We use secure socket layer (SSL) encryption to protect your payment information during transmission.
• Access Controls: We restrict access to your personal information to authorized personnel only.
• Secure Storage: We store your payment information using secure methods to prevent unauthorized access.

4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
• Service Providers: We may share your information with third-party service providers who assist us in processing payments, managing orders, or providing customer support. These providers are required to protect your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by government authorities.
• Protection of Rights: We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Your Rights and Choices
You have certain rights and choices regarding your personal information:
• Access and Correction: You can access and update your personal information by logging into your account or contacting us directly.
• Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us.
• Deletion: You can request the deletion of your personal information by contacting us, subject to certain legal and contractual restrictions.

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and to analyze our website traffic. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the “Last Updated” date at the top.

8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
• Email: admin@simstc.com
• Phone: +971 2 6289881
• Address: 1st Floor Office 101, Sheikh Ahmed Bin Shaikh Ahmad Bin Nasser bin Zayed Al Nahyan Building (same bldg. of Graphic behind Lulu Supermarket), Hamdan St., Abu Dhabi, UAE